FAQ
- What are the minimum hardware specs to run Intella and Connect?
- Do Intella products work in a virtual machine?
- Can Intella and Connect/Investigator be run in the cloud?
- Can Intella handle long path names in evidence files?
- Can Intella handle UNC paths?
- Can Intella index forensic disk images?
- Exporting Data from EnCase to Intella
- Can Intella index a live system?
- How does re-indexing affect my case?
- Can Intella deduplicate search results?
- Does Intella search in attachments?
- Does Intella support proximity searching?
- How to print emails and include their attachments?
- Print and export PDF reports with characters of another language
- Does Intella have an audit log?
- Collecting data from an Office 365 or a SharePoint Source prior to Intella 2.7
- Collecting data from a DropBox source
- Extracting a C2V file from a dongle
- Collecting a license fingerprint
- Which version of my product am I running?
- Two-Factor Authentication (2FA) Setup in Intella Connect and Investigator
- Creating AWS access keys
- Why can I not use cloud-based file storage platforms for Intella Cases?
- File Recovery in Intella: How it Works and What to Expect
- What are the differences between Intella TEAM and Intella Investigator
- What is Intella Viewer?
- Collecting data from a Google source (Gmail, Google Drive, Google Calendar, etc)
- What is Intella Node?
- How to OCR in Intella Investigator/Connect
- Using Command Prompt to convert cases
- Are the original evidence files needed after indexing / processing them into a case?
- Is it possible to enable the Intella Connect "Review" functionality in Intella Investigator?
- Can an Intella case and its evidence files be stored on different machines?
- Collecting data from a Microsoft 365 or a SharePoint source for Intella 2.7 and later
- Does Intella support Crawler Scripts which can be used during indexing?
- Is it possible to work collaboratively using Intella desktop and Intella Viewer?
- When exporting CSV metadata, how can I include a column that indicates whether a given item has an embedded image(s)?
- License and seats utilization in Intella Connect and Investigator
- Is it possible to generate a report of case stats in Connect/Investigator?
- Is it possible to index XRY cellphone extractions using Intella?
- How can I regain access to the admin account of Intella Investigator/Connect?
- Is importing from and exporting to RSMF 2.0 supported in Intella?
- Is it possible to run background tasks such as OCR on Intella Node?
- How to share your web browser’s JavaScript console logs to a support ticket?
- Understanding Intella Assist and LLM Integration
- Can network-based storage solutions be used with Intella?
- Sharing a Case in Connect/Investigator
- What is Intella Backpack?
- Preparing an Android Device for Acquisition in Intella Professional
- Transfer or migrate an SL license to another machine