Question
Do I have to re-index the whole case when I want to add a new source?
Answer
No, in order to add a new source to a case, you do not need to re-index the whole case.
Adding a single source
When you add a single source, you can index it immediately by selecting the 'Yes, I want to index this source now (recommended)' option on the last page of the 'Add new source' wizard. Intella will index only the new source when you click on the Finish button.
Adding several sources
You can also add a number of sources, then index only those new sources. To do this, add the first source, but deselect the 'Yes, I want to index this source now' option before clicking on the Finish button. Repeat the process for all of the sources that you want to add.
Once done, go to the Sources menu, select the newly added source, then select the 'Index new data' option. The indexing process will start and only the new sources will be indexed.
Question
Can I re-index a single source in my case?
Answer
Yes, you can achieve this by only checking the sources you want to re-index before clicking "Re-index"
Question
Will I lose my tags and comments after re-indexing the case?
Answer
No, all your existing tags and comments will remain in the case after re-indexing.
Question
Will the item IDs be the same after re-indexing?
Answer
The item IDs will stay the same after re-indexing takes place.
Note: Item IDs are NOT used for storing annotations (tags, comments, etc.). This means that the annotations will not suffer from changes to the IDs.
Updated February 2025