When logged in as an admin you have the ability to share cases. Select the case you wish to share by clicking on the case name in the dashboard. This will show the case details on the right side of the page and allow you to access the settings and share function for that case.
It’s possible to change the case URL by changing the Case alias field present in the case details section.
Note: Only alphanumeric characters and hyphens can be used when specifying Case alias.
How to define the users that will be able to access shared cases is explained in the User management section
Once complete, click “share”
The image below shows the case having been shared. Note the location of the case address and port, shown as a blue hyperlink.
Note: When a case is already opened by an instance of a different Vound product, you will not be able to share it with Intella Connect at the same time. Only one application can use a case at a time.
If for some reason the case will not open, try refreshing your browser by pressing the F5 button. If that does not help, please try to re-enter the case URL into the browser’s address bar.