What is Intella Viewer?

    Intella Viewer is an optional companion application for Intella desktop products (Intella 10, Intella 100, Intella 250 & Intella Pro) as well as the web-based collaborative platforms Intella Investigator & Intella Connect. Intella Viewer requires a hardware dongle and is designed specifically for collaborative case review and analysis.

    Intella Viewer must be purchased along with Intella 100, 250, Pro or Intella Investigator/Intella Connect. It cannot function as a standalone product.

    Purchasing Limits

    • Up to 8 Viewers can be purchased with Intella Investigator / Intella Connect. 
    • Up to 4 Viewers can be purchased with Intella Pro. 
    • Up to 3 Viewers can be purchased with Intella 250.
    • Up to 2 Viewers can be purchased with Intella 100.

    Key Features

    Intella Viewer extends the power of your Intella solution by enabling multiple reviewers to analyze the same case collaboratively. It streamlines case review with an interface optimized for searching, filtering, and tagging digital evidence. Reviewers can access cases stored locally or shared through Intella Connect and Intella Investigator. 

    Capabilities of Intella Viewer

    • Search, filter, and tag evidence within a case. 
    • Export evidence, reports, and case details. 
    • Review cases on different computers than where the case was created.

    What Intella Viewer Cannot Do

    Intella Viewer is designed specifically for case review and analysis and lacks some capabilities of Intella’s desktop and web-based products. Creating new cases or adding data to existing cases is not possible. Intella Viewer can only be used to review and analyze cases created in Intella 10, 100, 250, Pro, Intella Investigator, or Intella Connect. It cannot generate new cases or ingest additional data into a case.

    Reviewing Cases with Intella Viewer

    Intella Viewer cannot open a local case that is already in use by another application like Intella Pro. Only one application can access a local case folder at a time.
    However, Intella Viewer can connect to cases hosted in Intella Connect and Intella Investigator which enable multi-user access. To connect to a shared case, reviewers enter the case URL in Intella Viewer instead of selecting a local case folder. Multiple reviewers can then simultaneously analyze the case using either the Intella Viewer interface or the web interface. A network connection is required for Intella Viewer to access shared cases in this manner.

    Using Intella Viewer:

    There are three main scenarios for using Intella Viewer:

    • Scenario 1: Collaborative review of a local case.
      If a case exists on your local network drive, either Intella or Intella Viewer can access it at a time. The case will be locked when in use. For example, if a reviewer has a case open in Intella Pro, Intella Viewer cannot be used to open that same case until the first reviewer closes the case.
    • Scenario 2: Reviewing an offline case copy.
      If a case has been copied to other machines, Intella Viewer can open, and you can search the case on those machines. The case cannot be accessed simultaneously from multiple locations. Since the folders are unique, you do not have the problem of more applications trying to open the same case.
    • Scenario 3: Connecting to a shared case.
      Intella Viewer can connect to cases shared through Intella Connect and Investigator enabling multi-user access and simultaneous analysis using either the web interface or Intella Viewer. A network connection is required.

    Summary

    Intella Viewer provides an easy way for multiple reviewers to unlock case data and collaborate. By extending access to evidence and case details, Intella Viewer helps you maximize the value of your Intella solution. If you would like to work on a case at the same time, and not having multiple copies of the case, you need to have Intella Investigator or Intella Connect.
    Published