Troubleshooting

• The Next button is disabled during installation
• Why are some characters ignored in search queries?
• Dates of exported PST Files
• Problems exporting evidence from Intella
• Repairing corrupted Lotus Notes files
• Moving/backing up cases with Asian characters in evidence files names
• Getting more details in your log file
• Why does this PDF document have no text in the Previewer?
• How to validate your IBM Notes installation
• "Unable to prepare access to selected item (see log files)" error
• Item Families and Batches
• Create a Custom column and overlay data into it
• Reverse proxy errors? Getting a 'Error response code 504'?
• Removing tags from other reviewers in Connect
• Checking the size of items in your case
• Sample Checklist for users
• Troubleshooting Checklist
• The text in Intella is squashed and overlapping
• Reading and interpreting log files
• Describing the issue to support
• Microsoft Updates crash Intella/Connect/W4 installation
• Geolite2 database can't be downloaded in Intella
• Yahoo Mail IMAP connection issues
• The Importance of Backups