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    Vound Colorado, Ltd. Knowledge Base  Knowledge Base  Troubleshooting

    Troubleshooting

    • The Next button is disabled during installation
    • Why are some characters ignored in search queries?
    • Dates of exported PST Files
    • Problems exporting evidence from Intella
    • Repairing corrupted Lotus Notes files
    • Custom MBOX splitter - A utility to extract messages from a 2703(d) Gmail dump
    • Moving/backing up cases with Asian characters in evidence files names
    • Getting more details in your log file
    • Why does this PDF document have no text in the Previewer?
    • How to validate your IBM Notes installation
    • "Unable to prepare access to selected item (see log files)" error
    • Item Families and Batches
    • Create a Custom column and overlay data into it
    • Reverse proxy errors? Getting a 'Error response code 504'?
    • Removing tags from other reviewers in Connect
    • Checking the size of items in your case
    • Sample Checklist for users
    • Troubleshooting Checklist
    • The text in Intella is squashed and overlapping
    • Reading and interpreting log files
    • Describing the issue to support
    • Microsoft Updates crash Intella/Connect/W4 installation
    • Geolite2 database can't be downloaded in Intella
    • Yahoo Mail IMAP connection issues
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