Troubleshooting
- The Next button is disabled during installation
- Why are some characters ignored in search queries?
- Dates of exported PST Files
- Problems exporting evidence from Intella
- Repairing corrupted Lotus Notes files
- Moving/backing up cases with Asian characters in evidence files names
- Getting more details in your log file
- Why does this PDF document have no text in the Previewer?
- How to validate your IBM Notes installation
- "Unable to prepare access to selected item (see log files)" error
- Item Families and Batches
- Create a Custom column and overlay data into it
- Reverse proxy errors? Getting a 'Error response code 504'?
- Removing tags from other reviewers in Connect
- Checking the size of items in your case
- Sample Checklist for users
- Troubleshooting Checklist
- Reading and interpreting log files
- Describing the issue to support
- Microsoft Updates crash Intella/Connect/W4 installation
- Geolite2 database can't be downloaded in Intella
- Yahoo Mail IMAP connection issues
- The Importance of Backups
- Item is too large for PST
- Capturing Browser Information to Help Troubleshoot Issues
- Scanning Logs for Errors
- Restoring Administrator Rights in Intella Connect
- Intella Pro: How to update source folder locations
- Connect/Investigator: How to update source folder locations