When the "file(s) not found" message appears in Intella Connect/Investigator, it typically indicates that the software cannot locate some of the sources that were originally imported into the case. This often happens when the source files have been moved, renamed, or relocated to a different directory after they were initially indexed in Intella.
To update source locations in Intella, follow these simple steps to ensure your data is accurately imported and managed. Intella allows you to easily configure and update the locations of your source, which contain the files for analysis. This process will show you how to edit the evidence paths or restore the sources back to their original location.
In the following steps, we’ll walk you through how to update the source path within the Intella interface.
1. When logged into the dashboard highlight your case and click the sources button