Problem
You may come across NSF files which are corrupt. In these cases Intella may not be able to index these files because of the corruption. You can try to repair the corrupt files so that Intella can index them.
Solution
IMPORTANT: These steps will make some changes to the evidence data. Please make a backup of your evidence data and case before following the steps below.
The following steps will check for file corruption and where possible attempts will be made to repair the corruption. Note that this process uses the IBM Notes tools. Vound has no connection to these tools. Vound also has no responsibility for the use of these tools or any outcomes from their use. Use these tools at you own risk.
- Open a command prompt and change the directory to your Lotus Notes program directory.
- Enter the following command:
nfixup.exe X:/<name-and-location-of-the>.nsf (+ Enter)
This command initiates a general scan of the NSF file and tries to repair it when corrupted. After completion, index the NSF file again with Intella. If you still have an issue indexing, continue with the following step.
- Enter the command:
ncompact.exe X:/<name-and-location-of-the>.nsf (+ Enter)
This command compacts the NSF file. After completion, index the NSF file again with Intella. If you still have an issue indexing, continue with the following step.
- Enter the command:
nupdall –r X:/<name-and-location-of-the>.nsf (+ Enter)
This command rebuilds the entire NSF index. After completion, index the NSF file again with Intella.
Note: If you have more than one NSF file, you can use the commands listed above on a directory of NSF files by entering the directory name and not the NSF file name. For example: nfixup.exe X:/<dir-of-nsf-files>
Updated June 2022