Troubleshooting

• The Next button is disabled during installation
• Why are some characters ignored in search queries?
• Troubleshooting HASP, dongle and licensing issues
• Installation steps & troubleshooting
• Implications of re-installing Windows
• Unable to access HASP SRM Run-time Environment (H0033)
• The Importance of Backups
• Item is too large for PST
• How can I reset the admin password or remove 2FA from the admin account of Investigator/Connect?