SL Installation & Configuration Overview

    A Guide to a Successful Installation

    When setting up Intella Connect/Investigator, planning is key to ensuring a seamless installation process. From assessing system requirements to configuration, every step benefits from thoughtful preparation. Proper planning is critical to avoid disruptions and ensure a smooth installation.

    Intella Connect and Intella Investigator are essentially the same program from the point of setup, installation, and configuration. Therefore, the steps to install Intella Investigator will be the same as installing Intella Connect.

    From this point on, when we refer to Connect, we are also referring to Connect 10 (formerly "Connect Plus"), Connect 25, and Investigator installations unless noted otherwise.

    System Overview
    Important: For Intella Connect specifically: to ensure performance and reliability, it is crucial to install Intella Connect and Intella Node on distinct systems. In addition, we strongly advise using a dedicated third virtual machine (VM) to host the software license, referred to as the "License Server." Having a separate, dedicated license VM is strongly recommended, since Intella licenses are hardware-locked. This setup enables future scaling of your Connect system without invalidating your license. This server must be continuously powered on to provide the license to your Connect and Node systems. A diagram of a standard system configuration is provided below.

    For more information and considerations on using a license server, refer to this knowledge base article: https://vound.info/license-server


    On the other hand, Intella Investigator has been designed with simplicity in mind, and therefore the default installation procedure will have Intella Node along with Intella Investigator on one single system. However, it is still possible to install Investigator and Node on separate systems. You will be able to pick between the two options during the installation wizard. Additionally, regardless of whether Intella Investigator and Node are on a single machine or on separate machines, it is still strongly recommended to use a separate, dedicated VM to hold the software license.


    Who should be involved to ensure a successful setup:

    Intella Connect:

    Intella Investigator:

    What kind of computer to select:

    Minimum Requirements:
    Connect (and associated Node): https://vound.info/connect-system-requirements
    Investigator (and associated Node): https://vound.info/investigator-system-requirements

    Connect Installation: Review the following link to see how Intella Connect and Intella Node can be installed on separate systems:

    Investigator Installation (on separate machines): Review the following link to see how Intella Investigator and Intella Node can be installed on separate systems:

    Investigator Installation (on a single machine): Investigator has been designed with simplicity in mind and therefore the default installation procedure will install Intella Node along with Intella Investigator on the same machine. Review the following link to see how Intella Investigator and Intella Node can be installed on the same system:

    Network setup
    Consider the design to incorporate up to 3 servers: one for Connect/Investigator, one for Node, and one to hold your software license. As mentioned previously, we highly recommend using an independent VM to host the software license. Licenses are hardware locked (CPU, network card, motherboard, etc.) to specific machines. If you install the license directly on the Connect/Investigator machine and any changes are made to the machine, the license will become invalid. Hosting the license on a low spec VM will ensure that changes to the Connect/Investigator machine will have no effect on the license. The license that Vound supplies will be a network license and when configured it will broadcast the license to the Connect/Investigator and Node VMs from the license VM.

    Processing drives and storage
    The location of the drives (case, evidence, optimization) used for processing by the Node and the drives needed for case storage and sharing.

    Note: If you plan to use NAS devices or network shares, please read this KB article outlining the reasons they are not recommended:

    Configure External Services (Optional)
    Optionally configure external services that can integrate with Intella.
    For example: SSL, LDAP, SSO, and 2FA.

    SSL:

    LDAP:

    SSO:

    2FA:

    Installation Overview

    Published