Two-Factor Authentication (2FA) Setup in Intella Connect and Investigator

    Why enable Two-Factor Authentication (2FA)?
    Passwords alone are no longer enough to protect sensitive forensic data. Enabling Two-Factor Authentication (2FA) adds a critical layer of security to your Intella environment by requiring two forms of identification before granting access.
    Even if a password is stolen through phishing, data breaches, or 'brute-force' attacks, an unauthorized user cannot log in without the second factor (typically a code from a mobile app or email).
    Intella cases often contain highly confidential Personally Identifiable Information (PII) and legal evidence. 2FA ensures that only verified investigators can access these datasets, maintaining the integrity of your digital investigation.

    How to enable 2FA?
    Enabling Two-Factor Authentication in Intella Connect or Intella Investigator is straightforward. Administrators and users can set up 2FA for their own accounts, or administrators can set up 2FA for individual users.
    Note: The screenshots were taken in Intella Connect, but the process is exactly the same for Intella Investigator.

    Method 1: Administrators and users set up their own accounts
    1) Log in to Intella Connect, click your avatar in the top-right corner, and select 'Setup 2FA'.


    2) A window will appear. Click "Enable 2FA."



    3) A window will appear with a QR code. Scan this code using a smartphone authentication app, such as Google Authenticator or Microsoft Authenticator. The app will provide a code to enter into the Intella (Connect/Investigator) window.
     


    If you cannot scan the code, create an entry manually and provide the required data (Key Name, Key Value, and Key Type).




    4) Enter the code received from the authentication application and click 'Verify Credentials.'

    Method 2: Administrators set up 2FA for other accounts
    Alternatively, administrators can set up 2FA for other users. To do so, follow the instructions below.

    1) Log into Intella Connect as an administrator. Navigate to the Users tab.
    2) Select a user to set up 2FA for.
    3) Click the "Setup 2FA" button.


    4) Follow the same steps in Method 1, starting from Step 3.

    Setup is now complete. The user(s) set up with 2FA will need a 2FA code each time they log into Intella Connect or Intella Investigator.
    For more information about 2FA configuration in our software, or for 2FA troubleshooting, please refer to the following manuals:
    Published