With a wealth of resources available, Vound makes it easy for users to get started with its product and learn how to use it effectively.
Each product comes with a comprehensive user manual that provides information on the available features and settings. You can access the manual from the Help menu or the Welcome tab within the product. Additionally, you can find the manual in the 'doc' folder of your product's installation directory. To access the most up-to-date version of the manual, it is also available online:
We offer various video resources that you can access. For each product, we have 'Getting Started' videos that guide you through the installation process, setup configurations, and basic usage. These videos enable you to get up and running quickly. Additionally, we have several other videos available that cover the usage of our tools. You can find all our video resources here: https://www.vound-software.com/support#videos
If you are interested in participating in discussions with other customers or learning more about different use cases, our community forum is the perfect place for you. Here, you can sign up and join the conversation with a community of like-minded people. In addition to participating in discussions, our community forum is also a great place to stay up to date with the latest news and updates about our product. We regularly publish information about new versions and features, so be sure to check it out and sign up to stay informed. https://community.vound-software.com/
Vound offers training courses for each of our products. Although our products are easy and intuitive to use, we highly recommend training for anyone new to running cases and who will rely on the results gained from using the software. This includes cases such as legal reviews, eDiscovery, consulting cases, and investigations.
Training is essential to ensure that you and your team can use the tool efficiently and obtain accurate results. Our courses cover the areas we most often see in support, including system setup, interface controls, features, building efficient processes, and troubleshooting cases and data. You can find more information about our training courses on our training page: https://www.vound-software.com/support#training
Updated April 2023