We have remote licenses for our customers who need to trial our products. These licenses are located on cloud servers and by following the steps below, you can connect to these to run Intella.
Important note: This article is intended for customers who have already agreed with Vound on the details of using a remote license. If you would like to run such a trial, please contact sales@vound-software.com.
Prerequisites
TCP and UDP communication over port 1947 needs to be allowed on your end. You may need to consult your IT team for more information on opening these ports.
The IP address we ask for in Section 2 (below) has to be static. Frequently changing or rotating IPs will not work.
Section 1: Configuring the license manager
Ensure that Intella / Intella Investigator / Intella Connect / Intella Node has been installed. You will receive an installer from the Vound Team.
Ensure that the first two options, "Allow Access to Remote Licenses" and "Broadcast Search for Remote Licenses", are already checked.
In the Remote License Search Parameters list, enter the IP address that Vound Support provided to you.
Click Submit to save the settings.
Section 2: Obtaining your IP address
The Vound Support team will ask you for your IP address. We'll need the public IP of the machine being set up with the trial.
Tip: You can find your IP by googling "what is my IP”
Section 3: Testing that the remote license is active
Once the Vound Support team confirms that the license server is configured and is ready to use, the remote license should appear in the Sentinel ACC.
Navigate to this URL in a browser: http://localhost:1947/_int_/devices.html
A license key should appear with the machine name (e.g. team-license-server for Desktop and connect-license-server for Connect).
Section 4: Launching Intella
This step is for Intella desktop trials. Please skip it if you are on a Connect/Investigator trial (see note at the end of article).
Intella will likely launch without the License Manager window opening. However, if you have other dongles connected, or other active licenses on your system, you will get the following License Manager window. You will see the entry for the Vound remote license in the list. It is the license that has “HASP software-based license” in the description. Select this license to start Intella.
Note: The example in this screenshot above shows 'Intella Professional'. In most cases this will be the license you have been given. If you are trialing a different license, you'll need to open the version you have been granted access to.
You will not see the License Manager on a Connect/Investigator trial.
Please also note that you must not open more licenses than have been assigned to you. For example, if you have been assigned one license, only one user can access that license at a time.