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  • Can not see the download links for the Intella installers?

    Note: to access the Intella Installer files you must be logged in. To login you must be registered with the Vound support portal. Registration can take up to 12 hours for registration to be processed....

  • Instructions for Activating Intella P.I.

    To activate Intella P.I. on your computer you will need to complete the following 3 steps:  Download and install Intella Create a c2v file on the computer that you want to use Intella P.I. on Apply th...

  • Windows 2008 Server not supported

    Intella is not supported on  Windows 2008 Server, nor do we have any plans in that direction. The problem is that this is really a server platform on which a lot of client applications will have a ple...

  • Why does this PDF document have no text in the Previewer?

    Question:I open a PDF document in Intella's Previewer, but there is not text in it. If I open the same document in a PDF viewer, like Adobe Acrobat, I see that it contains text. How is that possible?A...

  • Using Intella to index and search Windows Mail

    Question:I want to index Windows Mail with Intella. How can I do this?Background:On Windows XP and older Windows versions Microsoft Outlook Express was the most popular email client. With the introduc...

  • Testing your HASP dongle

    To test if your dongle update was successfully or to check what Intella products you are licensed to use please do the following. . 1. With the HASP dongle inserted in the computer open a Internet Exp...

  • Unable to access HASP SRM Run-time Environment (H0033)

    ProblemUnable to access HASP SRM Run-time Environment (H0033)The error above means that the HASP system service is not started. A running HASP system service is required to run Intella. Possible cause...

  • What if the indexing process is interrupted by errors or processing errors

    Question:What if the indexing process is finished with errors or interrupted?Answer:There are a few causes for errors to be shown in the indexing form. Examples of causes that result in indexing error...

  • Are Intella training courses available?

    Question: Are Intella training courses available? Answer: Intella training is provided by our resellers. Please contact us to learn more about training schedules....

  • How to export the email address list shown in the email address facet?

    Question:How to export the email address list shown in the Email Address facet?Answer:In the Email Address facet: Right click on From or any of the other email address fields to open the context menu....