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Working with Intella

  • Custom MBOX splitter - free utility for 2703d Gmail dumps!

    Gmail sends out custom MBOX files as a response to a 2703(d) court orders. These MBOX files can be formatted in a non-standard way, which may cause issues when indexing with Intella. To remedy this, w...

  • Asian characters in the source files names

    Moving a case that includes Asian characters in the source files names. Due to limitations caused by files or folders that have Asian characters in the source file names (example: 中華民國.pst or C:\中華民國\...

  • Creating more detailed log files

    Question:  How can I create log files that contain more detailed information on Intella's operation?  When an issue arises, you may wish to increase the logging level from basic (INFO) to a more detai...

  • How to check if email of a certain domains appears in a case

    Question: How can I find out if email addresses of certain domains (for example hotmail.com, yahoo.com, and gmail.com) are used in a case? Or, in more general terms, how can I check if email from a sp...

  • Staying up-to-date: new versions notification

    Application update notification You may ask, how do I get notified that there is a new version of Intella available? Starting from version 1.2.2, Intella will check if there is a new version each time...

  • Error: "Unable to export message: null"

    Problem: When you try to export an item from your case you receive the following error: Unable to export message: null Solution: If you open a case with the evidence in a location that is not the same...

  • How to move a case

    Question:How to move a case from one computer to another?Answer:There are two way to move a case from one system to another. 1) Copy the case folder:You can copy the entire case folder from the system...