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Installation and Configuration

  • Issues with installing Intella and accessing cases

    You may have issues installing, or running Intella on your system. You may also have issues accessing cases that have already been created. These issue can happen for a few different reasons which are...

  • Installing Intella on Windows Server

    Running Intella/Connect on Windows Server 2008, 2012 or 2016 We have a number of customers running Intella on these server platforms with no issues. We actually have a 2012 server running Connect ours...

  • Installation steps & troubleshooting installation issues

    Installation Step 1: Check the requirements Before installing Intella or Intella Connect, read through the recommended hardware and software requirements detailed in the 'Selecting a Computer to Host ...

  • Implications of reinstalling Windows

    Question:   What are the implications for my Intella installation and dongle when I reinstall Windows? Answer:   No actions are required for your dongle, as all information about your license resides ...