Start a conversation

Dongles, Licensing & HASP Troubleshooting

  • License Dongle Activation

    Introduction This document provides information regarding the different methods to update your Intella/Connect dongle. There are two different methods to update your license dongle. The most common (a...

  • Activating an Intella trial license

    These instructions are for applying a trial license to your system so that you can trial Intella for a time limited period.  Note that these instructions should not be used to activate dongles. Suppor...

  • Troubleshooting HASP, dongle and licensing issues

    Below is a flowchart to help identify which category your issue applies to. Troubleshooting sections for each category are below the flowchart.     Section 1 - Troubleshooting HASP errors You may rece...

  • Network dongle configuration

    The link below gives  step-by-step instructions for setting up the HASP License Manager and Network dongle on Windows (2000, XP, Vista, or Windows 7).