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FAQ

  • What are the minimum hardware specs to run Intella and Connect?

    Question: What are the minimum hardware specs to run Intella and Connect? Answer: We have a number of different products that support varying case capacities. Therefore, the products have different ha...

  • Does Intella support proximity searching?

    Question: Does Intella support proximity searching? Answer: Yes, Intella does support proximity searching. But, we see a lot of customers who use the wrong search syntax when conducting proximity sear...

  • Does Intella and Connect work in a virtual machine?

    Question: Does Intella and Connect work in a virtual machine? Answer: Yes, these products work with virtual machines. Please note the following: It is best to use a network dongle (a red dongle) as th...

  • Can Intella and Connect be run in the cloud?

    Question: Can Intella and Connect be run in the cloud? If so, how does the dongle work? Answer: The short answer is yes. But, there are some settings in the license manager that need to be configured ...

  • How to print and export PDF reports with characters of my language?

    Question: How to print and export PDF reports with characters of my language? Answer: By default, Intella supports printing and PDF generation for basic Latin character set only. To enable printing an...

  • Are there any EnScripts for use with an Encase image?

    Question: Are there any EnScripts for use with an Encase image? Answer: In collaboration with a number of users Vound has created an “Export to Intella” EnScript. The EnScript is freely available for ...

  • Can Intella index forensic disk images?

    Question: Can Intella index forensic disk images? Answer: Yes, from version 2.0.1 Intella can index the following disk image types: EnCase images (E01, Ex01, L01, Lx01 and S01 files) FTK images (AD1 f...

  • Why are some characters ignored in search queries?

    Question: Why are some characters ignored in search queries? Answer: This is caused by what is called the analyzer: before an item can be indexed, the analyzer breaks down the text in order to determi...

  • How to add a Lotus Notes NSF source?

    Question: How to add a Lotus Notes NSF source? Answer: If you want to index Lotus Notes NSF files Lotus Notes 8.5 needs to be installed on your computer. If the Lotus Notes NSF file option is grey in ...

  • How is a file type determined?

    Question: How is a file type determined? Answer: Intella looks for certain binary markers (so-called magic numbers or the file header) that identify certain file types regardless of the file extension...