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  1. Vound Software Support

Knowledgebase

  1. FAQ

    1. What are the minimum hardware specs to run Intella and Connect?
    2. Does Intella support proximity searching?
    3. Does Intella and Connect work in a virtual machine?
      4. See all 15 articles »

  2. Dongles, Licensing & HASP Troubleshooting

    1. License Dongle Activation
    2. Activating an Intella trial license
    3. Troubleshooting HASP, dongle and licensing issues
      4. See all 4 articles »

  3. Documentation

    1. Support
    2. Supported platforms
    3. Supported file formats
      4. See all 5 articles »

  4. Installation and Configuration

    1. Issues with installing Intella and accessing cases
    2. Installing Intella on Windows Server
    3. Installation steps & troubleshooting installation issues
      4. See all 4 articles »

  5. Case Manager

    1. Removing an old case
    2. Editing a case
    3. Opening an existing case
      4. See all 5 articles »

  6. Overview of the Intella interface

    1. Overview of the Intella interface

  7. Sources

    1. Intella Re-indexing FAQ
    2. Keyboard shortcuts (hotkeys)
    3. Selecting sources
      4. See all 9 articles »

  8. Searching

    1. Search query syntax
    2. Searching

  9. Using Facets

    1. Including and excluding facet values
    2. Available facets
    3. Using facets

  10. Cluster Map panel

    1. Options
    2. Working with the Cluster Map
    3. Understanding a Cluster Map

  11. Details Panel

    1. List view, thumbnails view, and timeline
    2. Details Panel
    3. Table view

  12. Tagging

    1. Tagging

  13. Exporting

    1. Dates of Exported PST Files
    2. Problems Exporting Evidence From Intella
    3. Exporting
      4. See all 4 articles »

  14. Previewing results

    1. Producing
    2. Exploring
    3. Reviewing
      4. See all 5 articles »

  15. Audit trail

    1. Audit trail

  16. Preferences

    1. Preferences

  17. Menu, mouse, and keyboard shortcuts

    1. Keyboard shortcuts
    2. Mouse actions
    3. Main menu

  18. Expert User Information

    1. Long File Path Names and UNC Paths

  19. For New Users

    1. Using Intella Connect
    2. Creating a case with Intella
    3. Installing Intella Connect
      4. See all 5 articles »

  20. Dongles and Licensing

    1. License Dongles

  21. New Features

    1. New features for Intella Connect 1.9.1
    2. New features for Intella Desktop 1.9.1
    3. New features for Intella & Connect version 2.0

  22. Usage Examples

    1. Ingesting a load file into Intella ready for review
    2. Using Regular Expressions in Intella
    3. Identify intellectual property theft
      4. See all 4 articles »

  23. Lotus Notes

    1. Repairing corrupted Lotus Notes files

  24. Working with Intella

    1. Custom MBOX splitter - free utility for 2703d Gmail dumps!
    2. Asian characters in the source files names
    3. Creating more detailed log files
      4. See all 7 articles »

  25. Default

    1. Can not see the download links for the Intella installers?
    2. Instructions for Activating Intella P.I.
    3. Windows 2008 Server not supported
      4. See all 13 articles »